What it costs — and why we tell you.
Most firms in this market won't publish a price. We think that wastes your time and ours — so here is how ours works, plainly, before we ask you for anything.
The thinking layer, led personally.
≈ A$3,000 / month — for comparison, boutique advisory retainers in Australia typically run A$2,000–A$10,000 / month.
This is where the diagnosis happens, the direction is set, and the quality of everything else is held. The fee buys judgement and oversight — not a block of hours.
- The full Discover, Diagnose and Design process — a structured diagnosis of your business, not a conversation and a slide deck
- A three-year strategic direction and a sequenced plan you can actually follow
- Ongoing strategic guidance, management support and growth planning
- Quarterly business reviews — your strategy tested against evidence, not just discussed
- Quality oversight of all delivery work, so nothing reaches your clients or staff unreviewed
Your HR, your marketing — or both.
Delivered by a dedicated team to a written scope that says exactly what's included, what isn't, and what triggers an additional fee. Nothing is left to interpretation.
Foundation
Keeps the function running. The core, high-frequency work delivered consistently every week: records, contracts, content, scheduling, reporting.
Growth
Builds capability on top of that. Campaigns, richer content, recruitment, systems and deeper reporting.
Premium
Adds specialist and high-effort work: paid campaigns, lead capture, video, website updates, multi-branch coordination.
The right tier depends on how many platforms you're on, how many offices you run, and how much of the work you want handled. We'll tell you which one fits — including when the answer is the lighter one.
Charged quarterly, three months in advance. This is what funds a dedicated team reliably — your delivery never depends on whether an invoice has been chased.
Work with a beginning and an end.
This doesn't belong in a monthly fee. We quote it individually, so you're never paying a retainer for something you needed once.
Website design and content
We research the best-performing sites in your industry, design the architecture, and write the content ourselves — optimised for search engines and AI assistants. Every site is different, so this is quoted per project.
Custom web applications and systems
Where off-the-shelf tools genuinely can't do the job, we design and build purpose-made software for your workflow. Where they can, we'll say so and save you the money.
Expansion — a new office, branch or market
When your business is genuinely ready — when the numbers support it and the systems can hold it — we help you open the next location. Scoped and negotiated with you, because expansion should be deliberate, not an impulse.
Advertising spend and third-party licences
Always paid by you directly — never passed through our fee.
Every engagement begins with a three-month term.
Long enough for us to diagnose your business properly and show you something real. Short enough that you're not committing to a firm you haven't worked with yet.
Three months, working
We diagnose properly and start delivering — you see something real, not a proposal.
An honest review
At the end of three months, we review it together. Plainly — no soft-pedalling either way.
Continue, or part well
Working? Continue on a six or twelve-month agreement at a committed rate. Not working? We part on good terms and you keep everything we produced.
All fees exclude GST.
Everything is written down before we start.
"Unlimited support" means nothing. Before any work begins, you receive a written service schedule — a real document, not a verbal assurance.
We'd rather spend thirty minutes getting it right at the start than months arguing about what was promised. If something sits outside the agreed scope, we'll tell you before we do it, and quote it separately. No surprises in either direction.
Straight answers to the obvious questions.
Not sure which you need?
That's exactly what the diagnostic is for. Two minutes, and it scores how much your business depends on you personally — plus the three things worth fixing first. If you already know what you need, book thirty minutes and we'll talk it through.