What We Do

Four capabilities we offer. One plan.

These aren't four services to choose between — they're how one plan gets delivered, once we know what your business actually needs. Strategic advisory, outsourced HR, managed marketing, and website & software, for owner-led Australian businesses. Most clients use two or three.

Strategy
From A$1,500 / fortnight
People & HR
From A$399 / month
Marketing
From A$799 / month
Technology
Quoted per project
The framing

One plan, delivered.

Strategy decides what to do. The other three capabilities are how it gets done.

You don’t assemble them from a menu — the diagnosis tells us which ones your business needs, and in what order.

Nobody needs all four at once — and we’ll tell you which ones you don’t need.

At a glance

The four capabilities, and where each starts.

CapabilityWhat it’s forFrom
Strategy & Advisory →
The thinking layer for your business — diagnosis, direction, growth & expansion planning. A$1,500 / fortnight
People & HR →
Hiring, records and performance — run for you to operate smoothly. A$399 / month
Marketing & Growth →
Designing marketing strategy and driving its execution, with accountability and growth at its centre. A$799 / month
Technology & Web →
Website, systems and custom application design for your business and its operational effectiveness. Per project
The capabilities in detail

What each one includes.

Every capability below is scoped to a written agreement — what’s included, what it costs, and where it honestly stops.

Strategy & Advisory

The thinking layer, decided with you.

Led by senior team members From A$1,500per fortnight, excl. GST

The thinking layer that decides where the other three capabilities should focus, and how your business should grow.

Delivered by senior team members — oversight and direction, not a block of billable hours.

  • Business diagnosis and three-year direction
  • Growth planning and business development
  • Organisational design — roles, structure and decision rights
  • Management support through difficult calls
  • Performance and quarterly business reviews
  • Expansion planning — new offices, new towns, new markets
Expansion projects are scoped separately.
People & HR

Structure and compliance, run for you.

Compliance-oriented, built for you From A$399per month, excl. GST

Structure, reporting, productivity and compliance-ready HR — without the owner managing every situation.

We build, design and deploy the systems that let a business hire well, keep records properly, and hold people to a standard.

  • Employee records, contracts and documentation
  • Position creation, descriptions, org structure and role KPIs
  • Recruitment administration — advertising, screening, scheduling, offers
  • Onboarding and induction, including 30/60/90-day plans
  • Performance review cycles, run for you
  • Policies, procedures and workplace documentation
  • Monthly HR reporting
Not included: payroll processing, legal advice on dismissals, or workplace investigations — and we’ll tell you who does those.
Marketing & Growth

Marketing aimed at an objective, not activity.

Directed by the same person who diagnosed you From A$799per month, excl. GST

Aimed at a commercial objective rather than at being busy — and measured that way.

Marketing directed by the same person who diagnosed your business, so it serves the plan rather than a content calendar for its own sake.

  • Yearly marketing strategy and plan
  • Content calendar, social posts and artwork
  • Short-form video and reels
  • Email campaigns and articles
  • Campaign planning and coordination
  • Google Business Profile and review management
  • Enquiry capture and follow-up systems
  • Monthly whole-funnel reporting — content, reach, enquiries, appointments
We report what we produced and what it generated. We don’t guarantee lead numbers — the final step depends on how your team handles an enquiry, and no honest firm can promise otherwise.
Technology & Web

Built when it’s genuinely warranted.

Three things, most clients need one Quotedper project

Website and application work has a beginning and an end — so it’s priced as a project, not a retainer.

Three things sit under this heading — and most clients need only the first.

1

Website design & content

We don’t start with a design — we start with research, studying the best-performing sites in your industry, in Australia and internationally. From that we build the architecture (what pages exist, what each is for, what a visitor does next), and you approve it before a word is written. Then we write it — for two audiences at once: the person reading, and the search engines and AI assistants that increasingly decide whether they ever find you.

2

Systems & tools

Configuring the software you already have, or selecting and setting up what you need — CRM, case management, document workflow, reporting — so the systems match how your business operates rather than forcing you to work around them.

3

Custom web applications

Where off-the-shelf software genuinely cannot do the job, we design and build purpose-made applications. It’s the most involved work we do — and we’ll tell you honestly when configuring an existing tool would serve you better and cost far less.

Website and application work is quoted per project, because it has a beginning and an end.
The boundary

What we don’t do.

Legal advice Migration casework Bookkeeping Tax Payroll processing Workplace investigations Guaranteed lead volumes Day-to-day staff supervision

When you need one of those, we’ll say so and point you to someone who does it properly. Knowing where our work stops is part of doing it well.

FAQ

Straight answers.

Yes. Many clients start with advisory alone, or with one managed service. We’ll tell you which ones you actually need — including when the answer is fewer than you expected.
Employee records and contracts, position descriptions, recruitment administration, onboarding, performance review cycles, workplace policies and monthly HR reporting — delivered to a written scope from A$399 per month. It doesn’t include payroll processing or legal advice.
We build them. We research your industry, design the site architecture, get your approval, then write the content ourselves — optimised for both search engines and AI assistants. Website work is quoted per project.
Yes, where it’s genuinely warranted. We design and build purpose-made web applications for businesses whose workflow can’t be served by existing software. Where an existing tool would do the job, we’ll tell you.
Three months, so both sides can assess the working relationship properly. There’s no lock-in after that.

Not sure which of the four you need?

That’s what the diagnosis is for. We’ll tell you which capabilities your business actually needs — including when the answer is fewer than you expected.